Independent Practice Association, also abbreviated as IPA, is a network of independent physicians that contract with HMOs to provide medical care for members at his/her private offices.

Physicians' Healthways IPA was established by a group of physicians with the vision of meeting the needs of providers and members in the managed care industry since 1994. Located in the city of Covina, the company strives towards excellence and continuous improvement in delivering quality healthcare services through a diverse, regional geographic network.

The aim of Physicians' Healthways is to provide services to our physicians and members through effective, efficient, and accurate administrative support. The ultimate goal of Physicians Healthways is to develop a cost-effective delivery system where quality healthcare is accessible to everyone who is in need within the confines of the managed care system. Together, members and provider can work toward a common goal of health wellness and preventive medicine.

Physicians' Healthways is managed by Central Health MSO, Inc., a group of highly qualified management team and well trained staff, which has accumulated various skills and experiences in the areas of contracting, credentialing, case management, health education, provider relations, marketing, UM/QM, and member services. With this solid foundation, our IPA has been able to achieve rapid growth, both financially and operationally. Our IPA has achieved extensive recognition for excellence in operation and services from health plans and providers since our initial establishment.

Not only do the industry professionals recognize our IPA, but we are also well accepted by the local communities for our dedication and commitment. Physician's Healthways has teamed up with different local business partners in offering Free Community Glucose Screening and Awareness event since year 2001 during early spring seasons, promoting the importance of prevention and treatment of Diabetes. Registered nurses and medical assistants provide on-site screening with physicians' from our IPA standing by providing health tips. To further promote health education and preventive action, we have also provided the community with weekly health education articles on various topics since the winter of 2000 on local newspaper for the general public. Together, Physician's Healthways hopes to bring together patient and provider in working toward the common goal of health, wellness, and preventive medicine.

Affirmative Statement

• Utilization Management decision making is based only only on appropriateness of care and service and existence of coverage.
• The Provider Group does not specifically reward practitioners or other individuals for issuing denials of coverage or service care.
• The Provider Group does not offer financial incentives to UM decision makers that encourage decisions that result in underutilization.

Growth is continuous at Physicians' Healthways…
And improvement is a never-ending commitment